Refund policy
Refund and Return Policy
Refund & Return Policy – Defash Global Ventures Limited
Thank you for shopping at https://defashclothingbrand.com. If you're not completely satisfied with your purchase, we’re here to help.
Returns:
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Items can be returned within 7 days of delivery.
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Item(s) must be unused, unwashed, and in the original packaging.
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Final sale items (e.g., clearance or custom products) are not eligible for return.
Refunds:
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Once we receive your return, we will inspect the item(s).
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Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges:
We only replace items if they are defective or damaged upon arrival. Contact us within 48 hours of receiving a damaged item.
How to Return:
To initiate a return, please contact our support team at support@defashclothingbrand.com with your order number and reason for return.
Return Shipping: Customers are responsible for return shipping costs unless the product was defective or incorrect.
